If you’re unsatisfied with an item that you purchased, please reach out so we can resolve any problems!
Returns, Exchanges, and Refunds
At the moment, items at this store are produced and fulfilled with Printful. All sent products are marked with Printful’s return address for your convenience and any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on Printful’s part are covered at their expense.
If you notice an issue on the products or anything else on the order, please submit a problem report with Printful. You can also email me at info@animalsofpnw.com with any questions or concerns.
Privacy Policies
Animals of the Pacific Northwest is a website and store that respects your privacy and committed to protecting it. The purpose of this policy is to let you know what personal and identifiable information that may be collected on the site and how it may be used. Information that’s voluntarily submitted includes leaving a comment, subscribing to the newsletter, or buying an item from the store.
There are a few third-party uses of your personal information from this site. Third party service providers for this site include Google Analytics, Mail Chimp, Printful, and Stripe.
- Google Analytics is a service tracks Website usage and provides information such as referring websites and user actions on the Website. Google Analytics may capture your IP address, but no other personal information is captured by Google Analytics. Here is Google’s Privacy Policy for using their services.
- Mail Chimp is used for delivery of email updates and newsletters. We store your name and email address for purposes of delivering such communications. Please refer to Mail Chimp’s privacy policy for further information.
- Printful is a production and fulfillment service. Here is their privacy policy.
- Stripe is a payment service used in the store and collects your personal information, like your name, address, and credit card info. To learn more, here is Stripe’s privacy policy.
The California Consumer Privacy Act of 2018 (CCPA) gives consumers more control over the personal information that businesses collect about them and the CCPA regulations provide guidance on how to implement the law. This landmark law secures new privacy rights for California consumers, including:
- The right to know about the personal information a business collects about them and how it is used and shared;
- The right to delete personal information collected from them (with some exceptions);
- The right to opt-out of the sale of their personal information; and
- The right to non-discrimination for exercising their CCPA rights.
